G2
Voted 4.9

AI voice agents that take action

We build AI voice agents that answer and make your business calls, book appointments, update your CRM and follow up by text. They run on the voice platform you choose or on our own engine inside your cloud.

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What we build

Voice agents that do real work

We build agents that work inside your tools and finish the job on the call, whether that means booking the appointment, updating the CRM record or sending the follow-up text. Every agent is scoped to your calls, tested on real conversations and tuned after launch.

Natural conversations

Human-like turn-taking that copes with interruptions, background noise and callers who change their mind halfway through a sentence.

Tool-aware memory

The agent remembers earlier calls, what it already did in your systems and what it knows about the person on the line.

Workflow automation

Actions before, during and after the call. We write the logic so the task gets done while the caller is still on the phone.

Intelligent routing

Transfers, queues, voicemail handling and escalation rules that put the right calls in front of the right person.

Outbound campaigns

Calling campaigns to hundreds or thousands of contacts, with pacing, time zones and retries handled and the data you need pulled from every call.

Tested and tuned

We test each agent on real calls before launch, then keep adjusting prompts and call flows based on what your callers say.

Workflows

Inbound calls

The agents we build finish the work while they talk. During a natural conversation they check your CRM, search your knowledge base, book appointments and update tickets, and nobody gets put on hold.

Built for real operations

  • Natural turn-taking and interruption handling
  • Dynamic greetings that adapt to who's calling
  • Pre-call context gathering from your systems
  • In-call actions that complete real work
  • Intelligent routing when humans are needed
  • Post-call updates with zero manual entry
Incoming call
Pre-call intelligence
Agent knows caller and history
Intent recognition
Understands caller's needs
Knowledge base
AI-enhanced answer retrieval
Tools & APIs
Checks availability and data
Smart actions
Books, transfers, or provides answers
Call complete
Post-call automation
Updates CRM and sends confirmations

Capabilities

Outbound calls

We build outbound campaigns as structured workflows with a clear goal for every call and progress you can follow as calls go out. The agent reaches high-value contacts first, respects time zones and retry rules, and writes structured data from every conversation back to your CRM.

Built for measurable outcomes

  • Bulk contact imports with validation and deduplication
  • Campaign-level goals and response handling
  • Intelligent contact prioritization and timezone handling
  • Automated retry logic with configurable cadence
  • Progress reporting while the campaign runs
  • Structured data extraction that writes back to your CRM
Campaign start
Pre-call qualification
Checks CRM, recency, and scoring
Outbound dial
Validates contact and places call
Campaign conversation
Goal-oriented response handling
Interested
Books meeting and sends invite
Not interested
Schedules follow-up or removes
Campaign updates
Logs outcome and queues next
Next contact
Analytics & progress
Tracks ROI and continues queue

Connected to your tech stack

We connect your agent to the CRM, calendar, phone system and help desk you already use, through their APIs and webhooks, MCP, or tools like Zapier, Make and n8n. When a system has no connector, we build one.

Notion
Google Calendar
Airtable
HighLevel
ElevenLabs
n8n
Notion
Google Calendar
Airtable
HighLevel
ElevenLabs
n8n
Cal.com
HubSpot
Slack
Claude
OpenAI
Twilio
Cal.com
HubSpot
Slack
Claude
OpenAI
Twilio

View all integrations

Where it runs

On your platform or in your own cloud

We build on the voice platform you already use, or recommend one based on your calls, your budget and your compliance needs. If you want to own everything, we deploy the AgentVoice engine into your own cloud account with the source code included.

Read about the platform license

Vapi and Retell

We build agents in your Vapi or Retell account, including the tools, call flows and integrations, then keep running them or hand them to your team.

ElevenLabs

We use ElevenLabs voices on every platform that supports them, and we build on ElevenLabs Agents directly when it fits the job.

Bland and Synthflow

Teams already on Bland or Synthflow get the same scoping, build, testing and tuning process on the platform they know.

The AgentVoice engine

Our own voice agent engine, custom built for your calls. We host it for you or deploy it into infrastructure you control.

Your own cloud

Azure, AWS or your own servers. Transcripts and recordings stay in your database, in your region, under your retention policy.

Source code included

Under the platform license you hold the code in your own GitHub organization and can change it without waiting on our roadmap.

Ways to work with us

Start with a custom build on any platform, or license the AgentVoice engine and run it in your own cloud.

Custom build

We design, build and run a voice agent on the platform that fits your calls.

Contact sales
  • Call flow and prompt design
  • Built on Vapi, Retell, ElevenLabs, Bland, Synthflow or our engine
  • Integrations with your CRM, calendar and phone system
  • Testing on real calls before launch
  • Ongoing tuning and support
Platform license

The AgentVoice engine in your own cloud, with the source code included.

How the license works
  • Deployed to your Azure or AWS account or your own servers
  • Your database, your region, your retention policy
  • Code held in your own GitHub organization
  • One-time fee with no per-minute platform charge
  • Cloud and AI provider costs billed at cost
  • We operate it, or your team does
Commercial license

Offer AI voice agents to your own clients under your brand.

Learn more
  • Built on the AgentVoice engine
  • Your brand and your domain
  • Deployment and setup by our team
  • Terms set with each partner

How each option is priced is on the pricing page

Trusted by modern operations teams

Reviews from teams running AgentVoice agents on their phone lines for scheduling, intake and outbound follow-up.

5 star rating

We've worked with a lot of other platforms, and none of the others came close.

5 star rating

Feels like someone we hired. It's that good.

5 star rating

Setup took a couple days. We were live in under a week.

5 star rating

Finally, a voice AI that actually works for business calls.

5 star rating

High quality team, high quality product.

5 star rating

We were able to triple our call volume with the same number of staff.

5 star rating

We finally have a system that actually does the work.

5 star rating

Integration with our CRM was seamless. Support team is fantastic.

5 star rating

The pricing is better than anything else we looked at and the agents are way better.

5 star rating

The voice quality is incredible. Customers can't tell it's AI.

5 star rating

Handles complex conversations better than our junior reps.

5 star rating

Scaling outbound calling without hiring more people.

5 star rating

We've worked with a lot of other platforms, and none of the others came close.

5 star rating

High quality team, high quality product.

5 star rating

The pricing is better than anything else we looked at and the agents are way better.

5 star rating

Feels like someone we hired. It's that good.

5 star rating

We were able to triple our call volume with the same number of staff.

5 star rating

The voice quality is incredible. Customers can't tell it's AI.

Your questions, answered

How we build AI voice agents, where they run, and what working with AgentVoice looks like.

What is AgentVoice?

AgentVoice is an AI voice agent agency. We design, build and run voice agents that answer and make phone calls and take action while they talk, like booking meetings, sending texts and updating your CRM. We build on the platform you choose, including Vapi, Retell, ElevenLabs, Bland and Synthflow, or on our own engine deployed in your cloud.

How does an AI voice agent work?

Every call runs through three layers. Speech recognition transcribes what the caller says, a large language model decides what to say and do, and an AI-generated voice responds. The agent can also take actions during the same call, such as looking up a record, booking a time slot or updating your CRM.

Which platform should we build on?

That depends on your calls, your team and your compliance requirements. If you already have an account on Vapi, Retell, ElevenLabs, Bland or Synthflow, we can build there. If recordings and transcripts need to stay inside your own infrastructure, the AgentVoice engine deployed in your cloud is usually the better fit. We recommend a platform after the scoping call and explain the reasons.

Can you take over an agent we already built?

Yes. We can review an agent you built on any of these platforms, fix what breaks on real calls and keep tuning it. If the call flow needs to change more than a prompt edit can handle, we’ll rebuild it with you.

Can we run the agent in our own cloud?

Yes. Under the platform license we deploy the AgentVoice engine into a cloud account you own, on Azure, AWS or your own servers. Records, transcripts and call recordings sit in your database, in your region, under your retention policy, and you hold the source code.

How long does a build take?

It depends on the call flows and the systems the agent connects to. A single inbound agent with a calendar and CRM connection is a smaller project than an outbound campaign with custom integrations and a compliance review. We give you a timeline after the scoping call.

Do we need a developer?

No. Your team tells us how calls should go and reviews the agent before launch, and we handle the prompts, integrations, telephony and testing.

What can the agent do on a call?

It can schedule meetings, collect information, qualify leads, update contact records and send follow-ups while the conversation is still going. We work out with you what it should do on each type of call, and it carries that out during and after every call.

Can the agent use our brand’s voice and tone?

Yes. We use ElevenLabs voices in our builds, including cloned voices, and we set the agent’s tone, personality and fallback behavior to match how your team talks to customers.

Can the agent handle missed calls and filter spam?

Yes. The agent can pick up missed calls, take messages and act as the first line for your business. It talks with the caller, collects what your team needs and triggers the next step, like a text reply or a follow-up task in your CRM. It can also screen out spam and robocalls so your team only sees real callers.

What if the agent gets stuck or says the wrong thing?

We build fallback behavior into every agent. If a call goes off-script, the agent can ask a clarifying question, pause, or hand the call to a person based on rules we set with you. After launch we review transcripts and fix the places where it struggles.

How does the agent connect to our systems?

We connect it to your CRM, calendar, help desk and phone system through their APIs, webhooks or MCP servers, or through Zapier, Make and n8n. If a system you depend on doesn’t have a connector, we build one as part of the project.

Can the agent send texts or emails after the call?

Yes. After each call the agent can send a confirmation text, queue an email, log data in your CRM or trigger a workflow in another tool. We set up what happens after each type of call.

Do you build multilingual agents?

Yes. We build agents in English, Spanish, German, Portuguese, French and other languages, with a voice and accent chosen for each language and the agent’s behavior adjusted to match.

How is our call data protected?

That depends on where the agent runs. Vapi, Retell, ElevenLabs, Bland and Synthflow each publish their own SOC 2 and HIPAA programs, and we’ll walk you through the one you choose. If you need full control over where recordings and transcripts live and how long they’re kept, the platform license puts the AgentVoice engine and its database inside your own cloud account.

What happens after a call ends?

The agent saves the transcript and recording, logs the outcome and runs the post-call actions we set up with you, like sending a message, updating a contact or scheduling a follow-up call. Your team can review every call.

What does it cost?

Custom builds are scoped per project after a call, and engineering after launch is billed hourly or on retainer. The platform license is a one-time fee, with cloud and AI provider costs billed at cost and no markup. The pricing page has the details.

Automate your phone operations from start to finish

Book a call. We’ll map your phone operations and design the automation to match.

Schedule a call

Or email us at sales@agentvoice.com